Applied AI Leadership
Building practical AI solutions for mission support, workflow automation, and modern digital experiences.
Over the past several years, I have focused on applying AI in ways that improve execution, reduce manual effort, and make complex information easier to use. My experience spans custom chatbot development, retrieval-augmented generation (RAG), API integrations, workflow automation, and AI-assisted design and development.
I approach AI as both a technical capability and a delivery discipline: selecting the right tools, shaping reliable workflows, and translating requirements into solutions people can trust and adopt.
Focus Areas
Built custom chatbots using retrieval-augmented generation to connect users with relevant information quickly and accurately, including support for the DISA J-9 OSMaaS program.
Comfortable designing against modern AI APIs, structuring prompts, handling inputs and outputs, and building reliable interactions that fit real business and mission requirements.
Created AI-enabled workflows in n8n and Microsoft Power Automate to streamline repetitive tasks, improve handoffs, and reduce operational friction.
Use AI effectively in coding workflows to accelerate prototyping, improve implementation speed, and support solution delivery without sacrificing quality or usability.
Apply AI to interface planning, content refinement, and design exploration to help shape clearer user experiences and more polished digital products.
Balance innovation with practical adoption by focusing on usability, clarity, and workflows that support the people actually using the solution.
Featured Experience
A major area of my recent AI experience has been designing custom chatbot solutions backed by retrieval-augmented generation. This work required more than simply connecting to a model. It involved understanding the information domain, structuring retrieval so responses stayed relevant, and shaping the experience so users could get value without added complexity.
In support of the DISA J-9 OSMaaS program, I have built solutions that reflect both technical implementation knowledge and an operational mindset, with attention to clarity, reliability, and fit for the mission environment.
Connecting users to the right information through structured retrieval and conversational interfaces.
Designing AI around real operating needs, not just model output, so adoption and usefulness stay front and center.
Building connected automations that move data, trigger actions, and add AI decision support to business processes.
Designing Microsoft-centric workflows that combine enterprise systems, approvals, notifications, and AI-enhanced steps.
Working with model-driven applications by shaping prompts, handling responses, and aligning outputs to user and program needs.
Pairing technical curiosity with disciplined execution, professional communication, and user-focused solution design.
I'm always open to discussing practical AI implementation, workflow design, and technology solutions that create measurable value.